Product Care

Do you offer warranty?

Yes, we offer a warranty of 100 days on all our products. If you encounter any issues within this period, please contact us for assistance.

How do I take care of my jewelry?

Proper care and maintenance are essential for preserving the beauty and longevity of your jewelry. Here are some general tips:

  • Store your earrings in a dry, clean place away from direct sunlight, using a jewelry box, pouch, or the transparent zipper jewelry bag we provide.
  • Avoid contact with moisture and chemicals, including chlorine, bleach, and ammonia, to prevent tarnishing.
  • Clean your earrings regularly with a soft jewelry polishing cloth for silver earrings, and with a soft, damp cloth for gold plated earrings.
How do I use my silver polishing cloth?

To use your silver polishing cloth, gently rub the cloth over your jewelry to remove any tarnish or dullness. Avoid using excessive pressure, especially on delicate pieces. For best results, use the polishing cloth regularly to keep your jewelry looking its best.

How should I store my earrings when not wearing them?

We recommend storing your earrings in a dry, clean place away from direct sunlight. Consider using a jewelry box, pouch, or the transparent zipper jewelry bag we provide to prevent scratching and tangling.

How can I avoid tarnishing my silver earrings?

To prevent tarnishing, keep your silver earrings away from moisture and chemicals. Make sure they are completely dry before storing them, and avoid contact with substances like chlorine, bleach, and ammonia.

What's the best way to clean my earrings?
  • For silver earrings, regularly polish them with a soft jewelry polishing cloth. If they need a deeper clean, use mild soap and lukewarm water, then pat dry with a clean cloth.
  • For gold plated earrings, clean them with a soft, damp cloth to remove dirt and oils.

Still need help?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@ministoryco.com